Frequently Asked Questions

Deposits and withdrawals are available at any time. Please ensure your funds are not actively engaged in an ongoing trade before initiating a withdrawal. The available balance is displayed on your dashboard.

Your account balance is always available on your personal dashboard once you log in to your Coininitia account.

To get started, sign up for an account, explore our diverse selection of Bitcoin and altcoin investment plans, and choose the one that suits your goals. You can invest directly from your dashboard.

If you've forgotten your password, please contact our support team at support@coininitia.net. Alternatively, use the live chat widget at the bottom-right corner of your screen to request assistance.

Once your withdrawal is processed, you’ll receive an automated confirmation notification. You can also monitor the transaction from your dashboard or check your receiving wallet. If you prefer to receive your funds via bank transfer, contact support@coininitia.net to arrange this alternative method.

You are free to withdraw both your initial capital and any accrued returns (ROI) at any time. There are no restrictions, provided the funds are not part of an active investment cycle.